How is the process of sending messages will done?

The system will send messages to your invitees based on the message template you have set. Each invitee will receive messages according to the settings you have chosen for them, such as special meals and transportation. The message will be displayed in the language you have selected for that invitee. Messages will be sent on the date and time specified in the timings settings. The reminder and direction message, as well as the thank you message, will be sent only to invitees who have confirmed their attendance. Messages will be sent via WhatsApp or SMS, depending on the package purchased.

Is it possible to edit the content of the messages?

Yes, you can edit the message content in the "Message Template" tab in the menu. For each language, there are several types of messages (RSVP message, direction message, and thank you message), and all of them can be edited as you wish. Please note that after each message edit, it will be sent for review and approval. Until the message is approved, a default message will be sent instead.

How does the process of contacting our invitees work?

The calls are automatic without human intervention, thus allowing you to contact your invitees in any language you choose. The call will be made if the invitee has not yet confirmed arrival in the messages sent to him. The conversation will take place in the language you set for the invitee and according to the content you set for that language in the "Call Template" tab.

What is the easiest and quickest way to add invitees to the guest list?

Invitees can be added in several ways: The first is manually through the 'Add Invitee' button. The other two methods are via clicking on the 'Import Invitees' button. The second method is through your Google account if your contacts are stored there. Click on 'Import from Google,' select all the contacts you wish to add, and set their desired settings. After pressing the 'Confirm and Import' button, you're done; all the invitees will appear in a table. The third way to import invitees is from Excel. Click on 'Import from Excel,' choose the file of the invitees you want to add. The file must include a column for the invitee's name, phone number, and number of invitees.

Is it possible to set the start date for RSVP's?

Absolutely! You can set the start date for RSVP confirmations and schedule each message and call in advance. Please note that the RSVP process takes several days, depending on the package you have chosen. Therefore, we recommend starting the process at least two weeks in advance.

Is it possible to upgrade an existing package?

Yes. We allow upgrading an existing package in the "My Profile" tab, as long as the process does not end. You can upgrade an existing package and increase the number of invitees as needed.

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